How does setup work?

To start using Churn Buster without any code, all you need is access to your subscription management portal—Stripe, Braintree, etc.

After authorizing Churn Buster to access subscription data, you will be asked to turn off any current failed payment notifications, and update a couple of settings. And you’re live!

Churn Buster default campaigns will improve your business right away, with infinite potential to customize as you go. Invite your teammates to the app and see results in real-time.

FOR DIGITAL SUBSCRIPTIONS

Failed payment recovery for Digital Subscriptions

Churn Buster is the fastest, easiest and most air-tight way to end passive churn and treat your customers with the respect they deserve.

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Easy integration options:
You’ll be in great company
Trusted by the world’s most customer-centric companies since 2013
The CB Difference

Our approach layers the perfect mix of charge reattempts, high quality email outreach, support escalations, and real-time notifications to dramatically improve customer experience. The end result: recover more failed payments, without the cost of frustrating (and losing) your subscribers.

Subscription renewals made simple

Churn Buster preserves your customer relationships, elevates your brand, and retains more subscriptions.

Maximizing recovery via card retries means:

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Fewer, better emails sent to your customers
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Fewer support issues raised to your team
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Fewer active (frustrated) cancellations
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More payments resolved the easy way
Customers love using Churn Buster
"We love Churn Buster. Best dunning tool we've ever used. We actually had customers email our customer support thanking us for making the card renewal so much easier. Thanks for the great tool!"
Sean Davis, Software Engineer
100% Completely Done-For-You Email Campaigns

Churn Buster campaigns can be activated in 5 minutes, with tactics proven by years of optimization. Everything *just works* out-of-the-box, and is customizable to match your unique business model.

Send beautiful, branded emails
Emails sent to customers are customizable to match your brand with HTML, text-based, or both!
The right message, at the right time
Turn on the templates and sending schedules proven to work wonders for top subscription companies.
100% Customizable
All aspects of Churn Buster are configurable in the dashboard. No customization required to get started.
Frictionless card updates

Customers need an easy way to update their cards on-the-go.

Churn Buster sends your customers to a mobile-optimized page that requires no login—with real-time error handling so payments clear before the customer leaves.

Share secure card update links with any customer, any time–even if they aren't currently past due.

"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
Mike Salguero,
CEO of ButcherBox
No customer left behind

Powerful safeguards ensure no customers churn passively

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High-value opportunity alerts
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Bounced email alerts
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Real-time email notifications to your team
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Exports for retargeting
No more guesswork

Take control of passive churn and remove the headache of dealing with failed payments. Get the visibility you've been missing, and the data you need to improve, right at your fingertips.

Simple pricing that scales
Churn Buster pays for itself (and then some)
What is your monthly recurring revenue?
Drag the slider to find your pricing
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Instantly level up customer experience
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Retention campaigns ready-made
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No-code setup in 5 minutes or less
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Connects with Stripe Billing, Braintree, PayPal
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Campaign segmentation
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Senior account manager
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White-glove onboarding and customization
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API integrations
How does the no-code, 5 minute setup work?
Frequently asked questions
How does this compare to manual outreach?
How does this compare to Stripe's built-in features?
Does Churn Buster charge a fee for recovered payments?
Will this reduce my churn? How much?
Does Churn Buster leverage machine learning?
What's setup like? Do I have time for this?