Failed payment recovery for Digital Subscriptions

Churn Buster is the fastest, easiest and most air-tight way to end passive churn and treat your customers with the respect they deserve.

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You’ll be in great company
Trusted and loved by the world’s most customer-centric companies since 2013
The CB Difference

Our approach layers the perfect mix of charge reattempts, high quality email outreach, support escalations, and real-time notifications to dramatically improve customer experience. The end result: recover more failed payments, without the cost of frustrating (and losing) your subscribers.

Digital subscriptions using Churn Buster offer a killer customer experience

Churn Buster preserves your customer relationships, elevates your brand, and retains more subscriptions.

Maximizing recovery via card retries means:

Fewer, better emails sent to your customers
Fewer support issues raised to your team
Fewer active (frustrated) cancellations
More payments resolved the easy way
Customers love using Churn Buster
"We love Churn Buster. Best dunning tool we've ever used. We actually had customers email our customer support thanking us for making the card renewal so much easier. Thanks for the great tool!"
Sean Davis, Software Engineer
100% Completely Done-For-You Email Campaigns

Churn Buster’s human approach layers in the right action, message, and medium for the right reasons, at the right times to drastically improve customer experience and recover more failed payments.

Send beautiful, branded emails
Emails sent to customers are customizable to match your brand with HTML, text-based, or both!
The right message, at the right time
Turn on the templates and sending schedules proven to work wonders for top subscription companies.
100% Customizable
All aspects of Churn Buster are configurable in the dashboard. No customization required to get started.
Frictionless card updates

Customers need an easy way to update their cards. Churn Buster sends your customers to a page that requires no login or navigation — with real-time error handling for reliable payment processing.

Customized to your brand, these pages are optimized for mobile devices so your customers can update their cards wherever they are.

Invite your customer support team to Churn Buster and they can easily share secure links with any customer, any time–even if they aren't currently past due.

"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
Mike Salguero,
CEO of ButcherBox
No customer left behind

Powerful safeguards ensure no customers churn passively

High-value opportunity alerts
Bounced email alerts
Real-time email notifications to your team
Exports for retargeting
No more guesswork about what's working

Take control of passive churn and remove the headache of dealing with failed payments. Get the visibility you've been missing, and the data you need to improve, right at your fingertips.

Simple pricing that scales
Churn Buster pays for itself (and then some)
Churn Buster
The perfect solution for small to mid-sized digital subscription companies
Instantly level up CX
Retention campaigns ready-made
No-code setup in 5 minutes or less
Connect with Stripe Billing, Braintree, PayPal
Churn Buster
Best for companies with over $150k in monthly recurring revenue
Campaign segmentation
Premium support for rapid response
Senior account manager
White-glove onboarding and customization
API integrations

Just getting started?

Hop on a feature-limited $20/mo plan until you exceed $10k MRR.

Frequently asked questions
How does this compare to manual outreach?
How does this compare to Stripe's built-in features?
Does Churn Buster charge a fee for recovered payments?
Will this reduce my churn? How much?
Does Churn Buster leverage machine learning?
What's setup like? Do I have time for this?