Decouple emails from card retries (how most basic dunning works) for optimal email timing.
Continue to recover payments long after card retry windows have closed.
Run different campaigns to different customers, simultaneously (for example, annual vs. monthly).
Visibility into what's working and so you can continually improve recovery.
Begin recovery with templates optimized and proven to maximize recovery from day one.
Tailor your recovery process to the unique needs of your business. Rely on data to optimize your impact.
Email is at the core of your recovery process. It's critical that you have control over what these emails look like, who they're sent from, and where they link to.
Your branding, your voice. Choose from several optimized templates, or use your own custom HTML.
Send any email in your campaign as plain text, to make it feel a little more personal.
A seamless experience for your customers, links to update payment information also always point to your domain.
Edit your SPF and DKIM DNS records to get rid of "via dunning-app.com" and reduce phishing worries.
Track how many (and which) customers clicked the link in any given email, or campaign. Take action on bounces.
Stay on top of retention in real-time with instant alerts. Let your team know when a high-value customer's email has bounced, when a charge over $500 has failed, or when you recover a customer that otherwise would have churned.Learn More]
Get notified of the following events as they happen via Slack, Zapier, or Webhook. Enable your team to take high-value actions and boost retention.
Visibility goes far beyond "customer won" vs. "customer lost". Make data-driven decisions about every step of your recovery process, quantify your efforts, and ultimately, recover more revenue.
Drill down to customer-level visibility
Monitor totals & trends to continuously improve.
Risk Free — 100% ROI guarantee.See Plans & Pricing