FOR SAAS

Failed payment recovery for SaaS

Churn Buster is the fastest, easiest and most air-tight way to end passive churn and treat your customers with the respect they deserve.

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You’ll be in great company
Trusted and loved by the world’s most customer-centric companies since 2013
The CB
difference

Our approach layers in the perfect mix of charge reattempts, high quality email outreach, support escalations, and real-time notifications. The end result: recover more failed payments, without the cost of introducing billing issues at the wrong time (or with the wrong point of contact).

SaaS companies using Churn Buster offer a killer customer experience

Churn Buster preserves customer relationships, elevates your brand, and retains more customers.

Maximizing recovery via card retries means:

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Fewer, better emails sent to your customers
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Fewer support issues raised to your team
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Fewer active (frustrated) cancellations
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More payments resolved the easy way
Customers love using Churn Buster
We've been working with Churn Buster since 2016. They've helped us recover millions in compounding gains, and have delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer.
Mike Salguero, CEO
Whereby (Formerly Appear.in) saw a fast improvement in failed payment retention. Beyond that, we were able to set up bounced email alerts, enabling our team to manually recover at-risk customers. We’re eager to see what the Churn Buster team comes up with next!
Philip Krim, CEO
Whereby (Formerly Appear.in) saw a fast improvement in failed payment retention. Beyond that, we were able to set up bounced email alerts, enabling our team to manually recover at-risk customers. We’re eager to see what the Churn Buster team comes up with next!
Philip Krim, CEO
100% Completely Done-For-You SaaS Optimized Email Campaigns

Churn Buster campaigns can be activated in 5 minutes, with tactics proven by almost a decade of optimization. Everything *just works* out-of-the-box, and is also 100% customizable to match your unique business model.

Send beautiful, branded emails
Emails sent to customers are customizable to match your brand with HTML, text-based, or both!
The right message, at the right time
Turn on the templates and sending schedules proven to work wonders for the best SaaS co's in the biz.
100% Customizable
All aspects of Churn Buster are configurable in the dashboard. No customization required to get started.
Perfectly timed SMS messaging

Sometimes, email fails to get through to a customer.  They bounce, get routed to spam, deleted, or ignored.  At key points during the recovery process, it helps to reach them a different way.  

A well-timed SMS nudge can work wonders. It shouldn't be your first resort, but rather a compliment to a holistic recovery approach.

"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
Mike Salguero,
CEO of ButcherBox
No customer left behind

Powerful safeguards ensure no customers churn passively

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High-value opportunity alerts
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Bounced email alerts (when an email is misspelled or your point of contact has changed)
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Real-time email notifications to your team
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Exports with data transparency
No more guesswork about what's working

Take control of passive churn and remove the headache of dealing with failed payments. Get the visibility you've been missing, and the data you need to improve, right at your fingertips.

Simple pricing that scales
Churn Buster pays for itself (and then some)
Churn Buster
The perfect solution for small to mid-sized SaaS companies
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Instantly level up CX
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SaaS retention campaigns ready-made
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No-code setup in 5 minutes or less
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Connect with Stripe Billing, Braintree, PayPal
Churn Buster
Best for companies with over $150k in recurring monthly revenue
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Campaign segmentation
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Premium support for rapid response
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Senior account manager
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White-glove onboarding and customization
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API integrations

Just getting started?

Hop on a feature-limited $20/mo plan until you exceed $10k MRR.

Frequently asked questions
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How does this compare to ProfitWell Retain?
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How does this compare to Stripe's built-in features?
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Does Churn Buster charge a fee for recovered payments?
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Will this reduce my churn? How much?
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Does Churn Buster leverage machine learning?
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What's setup like? Do I have time for this?