Our approach layers in the perfect mix of charge reattempts, high quality email outreach, support escalations, even SMS to dramatically improve customer experience. The end result: recover more failed payments, without the cost of frustrating customers.
Churn Buster improves your customer relationships, elevates your brand, and retains more customers.
Maximizing recovery via card retries means:
Churn Buster campaigns can be activated in 5 minutes, with tactics proven by almost a decade of optimization. Everything *just works* out-of-the-box, and is also 100% customizable to match your unique brand.
Sometimes email fails to reach a customer. They bounce, get routed to hidden folders, or get sent to an unmonitored inbox. At key points during the recovery process, it helps to reach them a different way.
A well-timed SMS nudge can be the perfect backup— a secondary channel when emails aren't getting a response.
"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
CEO of ButcherBox
Powerful safeguards ensure no customers churn passively
Take control of passive churn and remove the headache of dealing with failed payments. Get the visibility you've been missing, and the data you need to improve, right at your fingertips.