Monthly Brief

DTC Retention Roundup

This ain't your grandma's newsletter

Most newsletters from software companies are boring.

Not ours (if I do say so myself).

Hi, my name’s Kristen and I hand-craft this little gem. If there’s one thing I’ve learned working with hundreds of top eCommerce/DTC companies (like ButcherBox, MeUndies, FourSigmatic, and Lola), it’s that the need for stronger, deeper relationships with your customers is universal truth in this business. Without it, you simply won’t last.

So what's in this thing?

Well, you’ve got options.

We’ve got your monthly (digital) subscription box full of the best retention tips and tactics, inspiration, examples of what other folks are doing on the retention front.

Only the best of the best will make the cut:

  • Highest-rated blog posts like this one
  • Podcast interviews with folks on the front-lines of retention at companies like MeUndies, Kopari Beauty and more...
  • Brand breakdowns, email teardowns
  • Deep dives into trends in customer retention
  • Terrible puns, awkward metaphors, and a few too many dog pictures (I have 3). (Dogs, not puns)

You'll get it all bundled together in one, kick-ass monthly brief.

Want a little something more? We’ve also got Weekly Retention-Bites - super quick tips, thoughts, and actionable advice from the best and brightest in the industry.

Straight from my interviews with leaders in the eCommerce field, it’s a great way to foreground retention in your thinking.

When you opt-in, you'll get to choose your cadence. Check your inbox!