Customer Retention Resources

Boost customer retention with advice from the Churn Buster team.

Quarterly Learnings Reports

Dunning automation vs account management

What impacts recovery rate (besides your dunning approach)?

How much branding does a failed payment email need?

Most Popular Articles

⚡️ Dunning Best Practices⚡️ (How to reduce passive or "involuntary" churn)

How to Write The Perfect Dunning Email Sequence (With Examples)

The Ultimate Revenue-Driving Toolstack for Subscription eCommerce Businesses

Customer Acquisition vs. Retention: A battle for DTC Brand Focus

Voluntary vs Involuntary Churn for Subscription eCommerce Brands

What’s Up With Your Passive Churn?

Protect your store from the *Big 3 holiday billing issues in 5-minutes: Your BFCM Safety Net

7 Tips to Help Subscription Retailers Dominate Black Friday and Cyber Monday

5 Retention Emails Designed to Extend Customer LTVs (Plus Examples)

eCommerce Retention: 5 Actionable Strategies (Plus Examples)

Unpacking DTC Subscriptions: Using Psychology to Retain More Customers

8 Secrets for Extending Customer LTVs and Reducing eCommerce Subscription Churn

Customer Retention vs. Customer Acquisition: The Ultimate Growth Showdown

11 Ways to Nail Customer Retention (Without Involving Your Dev Team)

How to Build a Retention Department Without Hiring Any New Employees

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