Your strategic partner for
subscriber retention.
Dunning for failed payment recovery. Cancel Flows for cancellation saves and exit feedback. Run with a retention team that has been solving this problem since 2013, across 1,000+ accounts.
Dunning Management Software
Your failed payment recovery team.
Your platform’s native dunning retries payments and sends an email. What it can’t do is tune itself to your decline mix and your customer attributes. That’s the work we do, with a team that has seen your decline spike before.
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Retry strategy tuned to recency, frequency, and duration
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Recovery emails from a dedicated pool on your domain, then SMS, then a team alert
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On Stripe and Braintree, a no-login card update page with 3D Secure
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Rolling Analysis: four outcomes per failure, counted only when a payment clears
Cancel Flows Software
Learn why they leave. Save the ones you can.
When a customer goes to cancel, Cancel Flows asks why, presents a save offer matched to the reason, and turns exit feedback into data your team can act on.
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Offers matched to the cancel reason, by plan, product, and tenure
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Smart Offers and A/B testing built into the editor
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Sentiment AI surfaces exit feedback patterns by segment
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One-click cancel, scoped to states where click-to-cancel laws apply
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Our team builds the first version with you and keeps testing offers
“We see Churn Buster as a strategic partner for the long term. It’s one of the few solutions we have that’s never up for discussion when we talk about cutting costs, or looking at new tech to replace other tech.”
Priced to pay for itself.
One flat monthly fee, based on your MRR tier. Dunning or Cancel Flows from $269/mo, both from $430/mo. Month-to-month, no contract.
Powering amazing brands with top-tier retention for over a decade
$5+ Billion
Recurring revenue under management
50+ Million
Failed payments handled
10+ Years
Focused 100% on solving subscription churn