One-click integration with
Automates customer notification(s)*
Blasts emails before retrying a card*
Gives up on customers too quickly*
Sub-optimal card update process (login, navigation, etc)*
Ignores not-so-edge cases*
Fails to improve as your company grows
Resolves high % of payments before outreach begins3
Delivers the right emails at the right times3
Extends recovery time to help customers make payment3
Hosts responsive, login-less, dedicated card update pages3
Handles edge cases3
Collects past-due balances3
Supports a high volume of failing payments3
Reports accurate data you can trust3
Provides expert support and custom solutions3
Maximizes email deliverability while monitoring open, bounce, and spam rates
Knowing when to NOT to get involved is just as critical as stepping in. Allow time for card issues to be resolved behind the scenes via charge reattempts (up to 40%!).
Don't give up on your customers easily. Send extra emails over several weeks of outreach—because people are busy, and sometimes go on vacation 🌴.
Link customers to mobile-responsive pages, with no login required, for the sole purpose of updating their payment method. 50%+ will open email on their phone, and friction kills performance at scale.
Churn Buster will handle your high volume of payments without costly downtime or missed opportunities. Nothing slips through the cracks.
Churn Buster outperforms our previous dunning solution, and I now get replies to our emails—which never used to happen. Happy we made the switch!
Nicholas Holmes Clippings.me
At scale, even a 1% loss/gain in recoveries will have a tremendous impact on MRR and LTV 12 months from now.
Churn Buster saves us hours every week and collects twice as much money as our previous system. It’s great to see such a useful service continue to innovate, and back it up with best in class support.
Corey Wright Wright Brothers, Inc.