Stop losing customers to failed payments.
Start using the gold standard in dunning automation—retain more customers with proven tactics + help from the passive churn experts.
Level up on day one, improve as you go.
5 Billion+
Under Management
for leading subscription brands
“The ROI is easy to measure, all of our retention efforts have paid off, and our customers are happy with us.”
Better process. No extra work.
The Churn Buster payments recovery process is backed by powerful automation and a dedicated team of retention pros.
Enhanced Card Retries
Improve the timing and frequency of card retries beyond what your subscription management platform provides.
“Our retention rates are phenomenal and it’s all thanks to Churn Buster automation.”
Custom-Tailored Email Campaigns
Launch top-performing email campaigns proven for leading eCommerce brands, backed by years of industry data.
> Last Chance Offers
When recovery attempts just aren't working, get in front of churn with a well timed discount.
> Personalized Emails
Add order details and imagery to your emails, to remind customers of what they'll be missing out on.
> Advanced Segmentation
By language
By subscription type (membership vs. subscription)
By customer LTV
By subscription value
By acquisition channel
SMS Nudge
When customers don't respond to emails, deliver a well-timed, thoughtful text message.
The Right Metrics
Gain the visibility you've been missing.
Detailed analytics and custom, data-enriched exports provide deeper insight into:
Ready to see how Churn Buster performs?
Start your free trial today.
Automatically recover more payments.
Customer retention delivers powerful returns, and Churn Buster has been delivering these returns since 2013.
Process more orders
Get past-due subscribers paid up in time for their next shipment.
Improve CX
Make payment recovery easy for your support team, and even easier for your customers.
Boost customer LTV
Grow LTV and use recovered revenue to fund your growth channels.
“I can’t believe how easy setting this up was. It was the best growth hack we implemented all year!”
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Frequently Asked Questions
Churn Buster has accurate reporting and all the tools you need to optimize customer retention. Analytics, segmentation, customer personalization, continuous testing, branded design, and even a team with 10+ years of churn busting experience—it’s all included out-of-the-box. If you are running into limitations with your basic flows, finding it difficult to measure success and make the necessary adjustments, it could be a good time to consider Churn Buster.
Simply connect your subscriptions platform, update a few settings, upload a brand logo, and you’re done. With over a decade of experience automating dunning flows, the default Churn Buster process will improve your results while baselining data (which can inform future optimizations). Our team is available to help with any custom needs your business may have.
Churn Buster integrates with most subscription platforms, including Recharge, Ordergroove, Stay.ai, Stripe Billing, Braintree Subscriptions, Smartrr, Rodeo, Upscribe, and more. API integration with any subscriptions setup is available on our Enterprise plans.
Dunning and Cancel Flows are priced individually, or as a bundle, and there are no extra fees. Churn Buster does not take a commission on customers retained, as we know how difficult attribution is with customer retention (without a doubt, customer loyalty plays the biggest role in customer retention—Churn Buster can amplify the value of customer loyalty, but rarely is responsible for it!).
Yes. Start with Dunning, and Cancel Flows can be added at a sizable discount. Compare against other cancel flow options, and you’ll often find Cancel Flows has better functionality at a lower monthly cost.
Our standard plans are month-to-month, and operate under our standard Terms of Service (with no contract). Pro plans often require a signed service agreement in the first year, rolling onto our standard monthly terms afterward.