Powerful Software
Out-of-the-box, run a truly adaptive smart-retry process proven time and time again to outperform other options.
Dunning Management Software
Easy. Powerful. Proven.
Plug into the passive churn engine leveraged by top brands. Gain access to immediate performance improvements and the power to run data-driven experiments for ongoing optimization.
After almost 5 years using Churn Buster, we tested the latest Smart Dunning features from our subscription platform and saw a notable drop in performance. Switched back with renewed confidence.
John O'Nolan
An air-tight approach to failed payment recovery
When you work with Churn Buster, access to our software is just the beginning. Plug into the comprehensive retention system refined over a decade and advancing rapidly with sophisticated tech, insights, and proven strategies.
Unmatched Data
Get access to seriously advanced analytics and learn which strategies truly work, and which are all hype.
Proven Playbook
Refined over 10 years and thousands of clients — leverage our playbook for instant and ongoing optimizations toward the highest-impact wins.
Senior Team
Work with our team of (real) retention experts. They’ve been doing this a long time and there are very few thorny issues they haven’t solved.
So much more than “smart retries.”
Far too many brands put all their trust in a one-size-fits-all process and end up making background mistakes on repeat for years. Retries on the existing card are typically responsible for only about 50% of recovery — and AI applied to this problem tends to have more Artificial than Intelligence.
Advanced Segmentation
Different customers fail for different reasons. We segment by decline code, customer LTV, plan, and history — then send the right message at the right cadence to each cohort.
Adaptive Process
Hard declines, soft declines, and processor-side errors all get a different recovery path. The engine adapts based on what’s worked across millions of recoveries — not a static rule.
Proven Playbook
Every campaign feeds the analytics that drive the next one. Underperforming touchpoints get cut, winning sequences scale — without you having to babysit the dashboard.
“We see Churn Buster as a strategic partner for the long term. It’s one of the few solutions we have that’s never up for discussion when we talk about cutting costs, or looking at new tech to replace other tech.”
Designed to match the needs of nine-figure brands.
With advanced measurement and segmentation, Churn Buster is the only platform built for retention teams that need depth, not just defaults.
Sophisticated Software
The most advanced passive-churn software available. Advanced analytics show exactly which strategies are working, and which are an otherwise hidden cost. Powerful software is at the core of our proven playbook.
Proven Playbook
Get access to a playbook refined over 10 years serving thousands of clients. Start with best practices out of the box, then optimize with our guidance toward high-impact, high-probability wins.
Copilot
Your outsourced retention team. You’ll be up and running quickly with concierge onboarding, a 45-day check-in, and access to retention experts. $20M+ companies receive quarterly calls and hands-on guidance.
Real teams, real recoveries.
We’d rather show you the receipts than tell you we’re great. Here’s a sample.
After almost 5 years using Churn Buster, we tested the latest Smart Dunning features from our subscription platform and saw a notable drop in performance. Switched back with renewed confidence.
The ROI is easy to measure, all of our retention efforts have paid off, and our customers are happy with us.
We tried our subscription platform's Failed Payment Recovery to consolidate software and hopefully get even better recovery. We saw a drastic decline in performance and quickly moved back to Churn Buster.
It's a perpetual honeymoon phase with Churn Buster. They genuinely care about your success and your growth.
It felt different from the other demos, where the salespeople could be very pushy. This felt more like a conversation with a confident, friendly person.
We're easily retaining an extra 21% of subscribers every month. It's massive for the company.
It’s not our first rodeo — we’ve got you.
Billions
Subscription revenue under management
98.4%
Our own lifetime retention rate
10 Years
Focused 100% on solving subscription churn
Ready to optimize? Chat with our team about your current strategy and how we can help.
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Instant uplift with a proven process on day one
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Ongoing data-driven optimization
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Access to a team of retention experts
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Full data transparency