Dunning (Passive Churn Optimization)

Easy.
Powerful.
Proven.

Plug into the passive churn engine leveraged by top brands. Gain access to immediate performance improvements and the power to run data-driven experiments for ongoing optimization.

Book a Call

An air-tight approach to failed payment recovery

When you work with Churn Buster, access to our software is just the beginning. Plug into the comprehensive retention system refined over a decade and advancing rapidly with sophisticated tech insights and proven strategies.

Powerful Software

Out-of-the-box, run a truly “smart” adaptive process proven time and time again to outperform other options.

Unmatched Data

Get access to seriously advanced analytics and learn which strategies truly work, and which are all hype.

Proven Playbook

Refined over 10 years and thousands of clients, leverage our proven playbook for instant and ongoing optimizations towards the highest-impact wins.

Senior Team

Work with our team of (real) retention experts - they've been doing this a long time and there are very few thorny issues they haven't solved.

So much more than “smart retries”

Far too many brands put all their trust in a one-size-fits-all “smart” process, and end up making background mistakes on repeat for years. Retries on the existing card are typically responsible for only about 50% of recovery, and AI applied to this problem tends to have more Artificial than Intelligence.

Advanced Segmentation

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Adaptive Process

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Proven Playbook

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“We see Churn Buster as a strategic partner for the long term. It's one of the few solutions we have that's never up for discussion when we talk about cutting costs, or looking at new tech to replace other tech.”

John Roman

CEO @ Battlbox

Ongoing Optimization

With advanced measurement and segmentation, Churn Buster is the only platform designed to match the needs of 9-figure brands.

Sophisticated Software

Churn Buster is the most advanced passive churn software available. Advanced analytics show exactly which strategies are working, and which are an otherwise hidden cost. Powerful software is at the core of our proven playbook.

Proven Playbook

By working with Churn Buster, you get access to our playbook, refined over 10 years serving thousands of clients. Start with best practices out-of-the-box, then optimize with our guidance towards high-impact, high-probability wins.

Copilot

Your outsourced retention team. You'll be up and running quickly with concierge onboarding, a 45-day check-in, and access to our team of retention experts. $20M+ companies receive quarterly calls and hands-on retention guidance.

ROI Estimator

No matter your company size, Churn Buster pricing is designed to pay for itself with a less than 1% improvement to recovery rate. ROI is guaranteed or your money back.

No contracts. No funny business.

Incremental
Revenue

Cost

Assuming a typical 10% higher recovery rate with Churn Buster. Performance gains will vary based on the quality of your current process.

10X
Return on Investment

Incremental
Revenue

Cost

Based on a hypothetical (typical) 10% higher recovery rate with Churn Buster. Performance gains will vary based on how optimized the current process is.

16X
Return on Investment

Incremental
Revenue

Cost

Based on a hypothetical (typical) 10% higher recovery rate with Churn Buster. Performance gains will vary based on how optimized the current process is.

20X
Return on Investment

John O'Nolan

Founder & CEO
Ghost.org

“After almost 5 years using Churn Buster, we decided to test the latest Smart Dunning features from our subscription platform, and saw a notable drop in performance.

Switched back with renewed confidence.”

Niccolo Gloazzo

Director of eCommerce
Kettle & Fire

“The ROI is easy to measure, all of our retention efforts have paid off, and our customers are happy with us.”

Aleksandar Stolevski

Co-Founder
BREO Box

“We recently tried our subscription platform's Failed Payment Recovery to consolidate software and in hopes to get even better recovery.

Unfortunately, we saw a drastic decline in performance. We quickly moved back to Churn Buster.”

John Roman

CEO
Battlbox

“It's a perpetual honeymoon phase with Churn Buster. They genuinely care about your success and your growth.”

Nicole Bulman

Billing Support Manager
Privy

“It felt different from the other demos, where the salespeople could be very pushy. This felt more like a conversation with a confident, friendly person.

That made me feel really great.”

Tad Frost

CMO
Short Par 4

“We're easily retaining an extra 21% of subscribers every month.

It's massive for the company.”

More Results & Happy Testimonials

Or, add depth to your passive churn reporting

Use Measure (free) to establish your baseline, then analyze on your own or with our guidance.

Deep measurement of failed payment reasons, and insight into recovery

Analyze on your own with our free lessons, or book a free session with our Co-Founder (Matt)

Detailed activity and analytical exports

Request Free Access to Measure

Dunning (Passive Churn Optimization)

Easy.
Powerful.
Proven.