ECOMMERCE RETENTION

Stop losing customers to failed payments

Churn Buster automatically boosts subscriber LTV, reducing passive churn for top subscription eCommerce brands.

Easy setup—start recovering more failed payments in minutes.

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Higher recovery rates
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Better customer experience
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Easier process for your team
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Improved retention & LTV
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Killer ROI
One-click integrations include:
You're in good company
"Churn Buster has helped us recover tens of millions in recurring revenue. Working with this team is a no-brainer."
Mike Salguero, CEO
"After trying other dunning providers without much success, we were hesitant to try Churn Buster. The results have been better than I thought possible."
Tad Frost, COO
"I can’t believe how fast and easy setting this up was. It was the best growth hack we implemented all year!"
Cain Gillis, Director of Development
$5 Billion+ Under Management
For leading subscription brands
Automatically recover more payments

Connect your subscription platform and watch as more failed payments are recovered.

Process more orders
Get past-due subscribers paid up in time for their next shipment.
Improve CX
Make payment recovery easier for your support team, and even easier for your customers.
Boost customer LTV
Extend subscriber lifetimes and funnel rescued revenue back into growth channels.

“We saw a clear and significant increase in subscription reactivations after turning on Churn Buster. Working with Churn Buster has been a game changer.”

Ready to see how Churn Buster performs?
Start your free trial today.

Better business.
No extra work.

When you plug into Churn Buster, you have a payments recovery process backed by powerful automation and a dedicated team of retention pros.

Enhanced Retries

Churn Buster improves the strategic timing and frequency of card retries beyond what your subscription management platform provides.

Maximizing recovery via card retries means:

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Fewer unnecessary emails sent to your customers
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Fewer support issues raised to your team
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Fewer frustrating cancellations
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More orders shipped faster
Custom-tailored email campaigns

Level up your recovery with email campaigns proven highly effective for leading eCommerce brands, and backed by years of optimization and industry data.

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Done-for-you and proven effective
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Customized to your brand
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A/B testing, customer segmenting, and more
Last Chance Offers

When recovery attempts just aren't working, get in front of churn with a well timed discount.

Enriched Emails

Add order details and imagery to your emails, to remind customers of what they'll be missing out on.

Easy skip/delay

Make it easy for customers to skip or delay orders instead of passively churning.

SMS Nudge

Sometimes customers don't respond to emails. A well-timed, thoughtful text message can be an effective way to to reach these folks.

"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
Mike Salguero,
CEO of ButcherBox
The right metrics

Gain the visibility you've been missing, and the data you need to improve.

Detailed analytics and custom, data-enriched exports provide deeper insight into:

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Various customer cohorts
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Different SKUs
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A/B test results
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Decline codes, and more
Your customer retention team

On the passive churn side, Churn Buster has been optimizing dunning tactics for a decade, leading to the highest possible recovery rates—and the happiest long-term subscribers.

And for reducing active churn, our new Cancel Flows is delivering better experiences to customers who initiate a subscription cancellation. This means retaining customers with the right offer at the right time, soliciting valuable feedback, and generating insights to ensure constant improvement.

Learn more about Cancel Flows

Our team of payments experts, customer experience fanatics, and veteran eCommerce operators is ready to take this problem off your hands.

“It’s a perpetual honeymoon phase with Churn Buster. You get that mutualistic vibe that they genuinely care about your success and your growth.”

Simple pricing
Churn Buster pays for itself with 0.2% churn reduction or less.
What is your monthly recurring revenue?
Drag the slider to find your pricing
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Fast & easy setup
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Retention campaigns ready-to-go
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Best practices for churn prevention
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Powerful tools for tuning-up recovery efforts
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No contracts, no hidden fees
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Concierge account setup
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Campaign segmentation options
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A/B testing
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Expert guidance on churn fundamentals, analyzing your data, and how to improve
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Account manager
Frequently asked questions
Will this reduce my churn? How much?
Does Churn Buster charge a fee for recovered payments?
What’s setup like? Do I have time for this?
How does this compare to Recharge built-in features?
How does this compare to ProfitWell Retain?