Collections for Stacked Invoices
Retry stacked past due Stripe invoices after a successful payment, with an account setting that controls how many invoices Collections collects.
What it does
After a successful payment, Collections looks back for the customer’s other past due invoices and retries them, up to your account’s limit.
Who it’s for
Collections is for Stripe accounts where unpaid invoices can stack up across billing periods.
Where to find it
You can adjust Collections in the campaign settings on the Dunning Schedules page, where you edit your recovery campaigns.
Limits
Collections works with Stripe only. The account limit defaults to 1, which collects only the invoice in the active campaign. You can raise the limit to include stacked past due invoices. Turning it on collects 1 extra past due invoice; contact us to collect more. Collections skips extra past due invoices when the customer's default payment method is a bank account (ACH).