How does setup work?

To start using Churn Buster without any code, all you need is access to your subscription management portal—ReCharge, Stripe Billing, Braintree, etc.

After authorizing Churn Buster to access subscription data, you will be asked to turn off any current failed payment notifications, and update a couple of settings. And you’re live!

Churn Buster default campaigns will improve your business right away, with infinite potential to customize as you go. Invite your teammates to the app and see results in real-time.

✨ Just Released: "What's Churn Buster's Recovery Rate?"
ECOMMERCE DUNNING

Failed payment recovery for eCommerce

When your customer misses a payment, don't just blast them with emails. Take the right actions at the right times with Churn Buster. All the hard work is done-for-you.

Get Started for Free
Easy integration options:
You’re in great company
Trusted by leading eCommerce brands since 2013
The CB
difference

Use the perfect mix of charge attempts, high quality email outreach, support escalations, even SMS to recover more failed payments, without the cost of frustrating customers.

See how one personal style brand improved their process and recovers 21% more failed payments:
Read the Case Study

Subscription renewals made simple

Churn Buster improves your customer relationships, elevates your brand, and retains more customers.

Maximizing recovery via card retries means:

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Fewer emails sent to your customers
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Fewer support issues raised to your team
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Fewer frustrating cancellations
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More orders processed & shipped
Customers love using Churn Buster
"Churn Buster has helped us recover tens of millions in recurring revenue. Working with this team is a no-brainer."
Mike Salguero, CEO
"I can’t believe how fast and easy setting this up was. It was the best growth hack we implemented all year!"
Cain Gillis, Director of Development
"The Churn Buster team has been a pleasure to work with, quickly becoming one of our favorite partners (spoiler alert: I really like partners that impact my bottom line)."
John Roman, CMO
Completely Done-For-You Email Campaigns

Churn Buster campaigns are launched in minutes, with tactics proven by years of optimization. Everything works out-of-the-box, and is customizable to match your unique brand.

Send nicer emails
Emails sent to customers are customizable to match your brand voice, look, and feel.
At the right time
Turn on the messaging and  contact schedules proven to work for top eCommerce brands.
No-code adjustments
Churn Buster is easily configured for all models and order fulfillment schedules via your dashboard.
SMS Nudge

Sometimes customers won't respond to emails. At key points during the recovery process it helps to reach them a different way.  

A well-timed text message is the perfect backup so no customers involuntarily churn.

"Churn Buster has helped us recover millions in compounding gains, and has delivered a 67x return on our investment. Signing up for Churn Buster should be a no-brainer."
Mike Salguero,
CEO of ButcherBox
No customer left behind

Powerful safeguards ensure no customers churn passively

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High-value opportunity alerts
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Bounced email alerts
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SMS nudges
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Exports for retargeting
No more guesswork

Solve the headache of dealing with failed payments once and for all. Gain the visibility you've been missing, and the data you need to improve.

Simple pricing that scales
Churn Buster pays for itself (and more)
What is your monthly recurring revenue?
Drag the slider to find your pricing
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Instantly level-up failed payment recovery
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eCommerce retention campaigns ready-made
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Fast no-code setup
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SMS available as add-on
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Connects with ReCharge, Stripe Billing, Paypal
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SMS included
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Senior account manager
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White-glove onboarding and customization
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API integrations
How does the no-code, 5 minute setup work?
Frequently asked questions
How does this compare to ReCharge built-in features?
How does this compare to Klaviyo and other marketing tools?
How does this compare to ProfitWell Retain?
Does Churn Buster charge a fee for recovered payments?
Will this reduce my churn? How much?
Does Churn Buster leverage machine learning?
What's setup like? Do I have time for this?