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Help Scout integration

What's customer success
without payment success?

In a word: churn. Yet support teams have limited visibility and scattered tools when it comes to helping customers through payment issues.

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Partnership

Churn Buster has partnered with Help Scout

For the first time ever, support teams are empowered to help customers when they need help the most: when they're having trouble paying you, and are asking you for help.

Now you can generate revenue and fight churn in ways that weren't possible before.
Matt Goldman CEO, Churn Buster
Right where your team works

Payment data, right in your Help Scout sidebar

The sidebar integration keeps past-due payment information visible and actionable without leaving your mailbox.

Subscription context at a glance

  • View customer subscription amounts, status, and history
  • Easily share links to secure payment update pages
  • Link to customer details inside Stripe
  • Link directly to Churn Buster history

Built for support teams

Resolve payment-related tickets faster — see who's in dunning, what they owe, and how to help them in a single click. No tab-switching, no copy-paste from another dashboard.

  • Surfaces directly in every Help Scout conversation
  • Read-only — your support workflow stays unchanged
  • Free for every Churn Buster customer

Integrates easily with all subscription platforms, or via API

Stripe Shopify Recharge Loop Skio Smartrr OrderGroove

Ready to give your support team payment context?

Enable in the Help Scout directory
  • Free for every Churn Buster customer.
  • Setup in minutes — no developer work required.
  • Works alongside every supported subscription platform.