Escalations

Escalations allow your team to keep an eye on high-value accounts.

You can enable Escalations with a single click on the Campaign page. Churn Buster will send an email to your support team whenever a customer with a high order amount is nearing the end of their campaign.

Your team can check on their order status and manually reach out to save them with a personalized outreach — via phone, SMS, email, etc.

You can also use a webhook escalation for more targeted solutions. Contact support@churnbuster.io for more information.

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