This article outlines how the Ordergroove team can coordinate connecting a merchant to Churn Buster.
Churn Buster reduces customer churn by improving the customer experience when subscription payments are missed.
Better process becomes ever more important as a business grows. Leading eCommerce brands like ButcherBox, LOLA, and Four Sigmatic have increased renewals with the unique approach used by Churn Buster.
With this integration merchants can:
Contact Churn Buster (in Slack or support@churnbuster.io or in chat) to begin the process.
Here are the steps to connect:
The final steps when going live are to update the retry settings to “every 3 days, 8 times max” and turn off the failed payment emails in Ordergroove.
Notify the Churn Buster team when complete and recovery campaigns will go live!