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Connect to Measure
For brands that are ROI focused with thousands of failed payments each month, Measure is the perfect starting point. You can simply connect your subscription platform so Churn Buster can measure the baseline of your existing process.
Measure is provided at no cost, with in-depth churn analysis you won't get anywhere else.
Create your free Measure account here
If your subscription platform integration is not listed on the screen, please contact the Churn Buster team (support@churnbuster.io) to skip that step.
Other integrations can be connected via our API. Here are the four data points Churn Buster needs to receive to measure your passive churn:
1. Payment Failures
When a recurring payment fails, notify Churn Buster to track the volume of failed payments and monitor outcomes.
2. Successful Payments
When a recurring payment succeeds, notify Churn Buster to track successful recoveries.
3. Subscription Cancellations
When a subscription is cancelled, notify Churn Buster to track lost recoveries.
4. Payment Method Updates
When a customer's default payment method is updated, notify Churn Buster. This enhances your analytics by also tracking recovery method: retry vs. card update.
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Once Churn Buster is receiving these events, Measure is active to provide detailed analysis about your current process.
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