Churn Buster reduces churn by improving the customer experience when subscription payments fail.
With this integration you can:
- Resolve billing issues with branded, customizable customer outreach proven to reduce churn.
- Gain visibility into where recoveries occur and how you can optimize your process.
- Generate highly predictable returns month after month.
Create an account
Sign up for a Churn Buster account here.
Contact our team in chat, or at support@churnbuster.io, during the signup flow if you need to bypass any steps — for example, the step asking to connect your subscription management tool.
Integration steps
- Subscribe to WooCommerce Subscription events related to failed payments, successful payments, and subscription cancellations.
- Use our API to notify Churn Buster of these events in real-time. We provide a testing environment to validate before going live.
- See our API documentation for further information.
Please refer to WooCommerce documentation regarding subscription payment events, which may include:
- 'woocommerce_subscription_renewal_payment_failed'
- 'woocommerce_subscription_renewal_payment_complete'
- 'woocommerce_subscription_status_cancelled'
Here's an external doc that provides additional details about integrating with WooCommerce/Wordpress.
Going live
Contact the Churn Buster team (support@churnbuster.io or in chat) to review your account pre-launch.
An account specialist will ensure the recovery campaigns are designed optimally for your billing setup.