Customer Outreach
Customer Outreach
Tune the email surface customers actually see: snippets, first-name greetings, bounce handling, sender authentication, and how to manually stop a campaign when you need to.
Snippets
Reusable email snippets — basic and custom — and how to weave them into your campaign templates.
First-Name Greetings
How to personalize emails with first names, with safe fallbacks for customers whose name we don't know.
Sender Email Authentication
DNS records you'll need (SPF, DKIM, DMARC) so Churn Buster can send on behalf of your domain without landing in spam.
Bounced Emails
How Churn Buster handles bounces, suppression lists, and what triggers a campaign to short-circuit.
Manually Stop a Campaign
When and how to stop an active campaign, and what happens to in-flight emails and retries when you do.