Retention & Support Teams
Retention & Support Teams
How your retention and support teams plug into Churn Buster: campaign escalations, capture-page installation, embedded forms, and per-customer card-update links.
Campaign Escalations
How to set up Slack, Help Scout, or Gorgias escalations so the right human steps in on the right campaigns.
Install the Capture Card Update Page
How to install your Churn Buster capture page so customers can update their payment method from any email.
Embedded Capture Forms (In-App)
Embed the capture form directly inside your application's billing page using our JS snippet.
Capture Links for Specific Customers
How to generate a one-off capture link for a specific customer (handy for support tickets and one-on-one outreach).