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Connect Your Billing Data

Connect Churn Buster to your billing data so we can measure recovery rate and lift accurately.

Connecting your billing data is the first step to seeing how Churn Buster is performing. Once connected, your Churn Buster dashboard reports recovery rate, lift over baseline, and the four outcomes that drive passive churn.

Getting started

Sign up at app.churnbuster.io and connect your subscription platform during setup. If your platform isn’t listed, contact support@churnbuster.io — alternative integrations work through our API.

Required data points

Churn Buster needs four key data points to measure passive churn:

  1. Payment Failures — track failed recurring payment volumes and outcomes.
  2. Successful Payments — monitor successful recovery instances.
  3. Subscription Cancellations — record lost recovery opportunities.
  4. Payment Method Updates — enhance analytics by tracking recovery methods (retry versus card update).

Each data point includes corresponding API endpoint documentation.